How I Got My Money Back From ACN!
They do have a policy about getting a full refund within 10 days of signing your contract. But what if you are already over?
I'll tell you what worked for me but I cannot guarantee it will work for you.
- If you payed with a credit card then you can try this.
- I called my credit card company and told them that it was not an authorized charge. That I did not receive anything from ACN payed $499. They ask you a bunch of questions such as, Did you know that the charge was being put through to your account. All I did was say yes, and that I mailed the letter of cancellation within the 10 days and I thought poof it was cancelled, But I looked on my statement wondering why I still have debt and there it is $499.
- The flaw of ACN is that they cannot prove that you didn't mail the letter in. Since they do not have a way of canceling online and its fax or mail only, things get "lost" in the mail. I also told the credit card company that I mailed it in and I don't know if they kept the letter until the 10 day period ended and just said that they didn't receive until after the 10 day period or what.
This may or may not work for you, but get a plan stick to it, and call your credit card company, you don't have anything to lose since you already lost your $499. But after you get your $499 back make sure you cancel your ACN account. If you don't you are going to be charged the yearly fee.